Welcome to Piglet in Bed, where we bring comfort and quality to your home. These terms outline the agreement between you and Piglet in Bed regarding your use of our website and services. By accessing our site or making a purchase, you agree to these terms.

1. Our Commitment to You

At Piglet in Bed, we’re dedicated to providing premium linen and cotton bedding with exceptional service. We carefully handpick and package each item with love from our Glasgow studio.

2. Website Use

2.1 Access and Accounts

You may browse our site without creating an account, but you’ll need to register to make purchases. You’re responsible for maintaining the confidentiality of your account information.

2.2 Intellectual Property

All content on pigletinbedhome.com, including text, images, and product designs, is our property or licensed to us. You may not reproduce, distribute, or create derivative works without our permission.

3. Product Information

We take care to accurately represent our:

  • Premium linen and cotton bedding collections
  • Bathroom accessories and home fragrance items
  • Kids’ bedding and kitchen textiles

While we strive for colour accuracy, slight variations may occur due to screen settings. Product dimensions are approximate.

Natural Fabric Note

Our linen and cotton products may have natural variations and soften beautifully with use and washing – these characteristics are part of their charm, not defects.

4. Ordering Process

4.1 Placing Orders

When you place an order, you’re making an offer to purchase which we may accept. We’ll send an order confirmation email, but this doesn’t constitute acceptance.

4.2 Pricing and Payment

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Prices are in GBP and include VAT where applicable. We reserve the right to correct pricing errors.

5. Shipping Information

5.1 Processing Time

Orders are processed within 1-2 business days from our Glasgow studio.

5.2 Delivery Options

Service Cost Carrier Delivery Time
Standard Shipping £12.95 DHL/FedEx 10-15 business days after dispatch
Free Shipping Orders over £50 EMS 15-25 business days after dispatch

We ship worldwide except some Asian countries and remote areas. Delivery times may vary slightly by location.

6. Returns and Exchanges

6.1 Return Policy

We accept returns within 15 days of delivery for unused items in original condition with tags attached. For hygiene reasons, we cannot accept returns on:

  • Bath Mats
  • Bathroom Accessories
  • Home Fragrance items

unless these items are faulty.

6.2 Return Process

  1. Contact us within 15 days at [email protected]
  2. Wait for return approval (within 2 business days)
  3. Package items securely in original packaging
  4. Ship to our Glasgow address using a tracked service

6.3 Refunds and Exchanges

Refunds are processed within 5 business days of receiving your return. Original shipping costs are non-refundable. We’re happy to exchange items for different sizes or colours.

7. Customer Responsibilities

  • Provide accurate delivery and payment information
  • Inspect goods upon delivery and report issues immediately
  • Follow care instructions for our products
  • Cover return shipping costs unless item is faulty

8. Our Responsibilities

  • Provide quality products as described
  • Process orders promptly
  • Handle returns and complaints fairly
  • Protect your personal data

9. Liability Limitations

Piglet in Bed isn’t liable for:

  • Delays outside our control (e.g., customs, weather)
  • Incorrect care of products
  • Minor variations in natural fabrics
  • Indirect or consequential losses

Our total liability is limited to the purchase price of the goods.

10. Privacy

We handle your personal data according to our Privacy Policy, available on our website. We never share your information with third parties for marketing purposes.

11. Changes to Terms

We may update these terms occasionally. Continued use of our site after changes constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by Scottish law. Any disputes will be subject to the exclusive jurisdiction of Scottish courts.

13. Contact Us

For questions about these terms, please contact our comfort consultants:

Piglet in Bed Store
18 Commerce St, Glasgow, GB G2W 4MC
Email: [email protected]

Thank you for choosing Piglet in Bed. We’re committed to making your experience as comfortable as our premium bedding.